We’re always happy to help with questions about your order, shipping, returns, or our products.

Customer Support

Email: info@mistandmood.co.uk

We aim to respond to all enquiries within 1–2 working days.

Business Information

Business Name: Mist and Mood

Location: United Kingdom

Order Support

If you are contacting us about an order, please include:

• Your order number
• Your full name
• Details of your enquiry

This helps us assist you more quickly.

Shipping & Returns

For more information, please see our:

• Shipping Policy
• Returns & Refunds Policy
• Privacy Policy
• Terms of Service

Working Hours

Customer support is available:

• Monday to Friday
• 9:00am – 5:00pm (UK time)

We aim to respond as quickly as possible during these hours.