Terms of service

Welcome to Mist and Mood. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

General Information

This website is operated by Mist and Mood. Throughout the site, the terms “we”, “us”, and “our” refer to Mist and Mood.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service.

We reserve the right to update or modify these terms at any time without prior notice.

Products & Services

We make every effort to display our products and product descriptions as accurately as possible. However, colours and appearance may vary slightly depending on your device or screen settings.

All products are subject to availability.

We reserve the right to discontinue products or limit quantities at any time.

Pricing & Payments

All prices displayed on our website are listed in GBP (£).

We reserve the right to change prices at any time without notice.

Payments are processed securely through trusted third-party payment providers.

Orders

Once you place an order, you will receive an order confirmation email.

We reserve the right to refuse or cancel orders if we suspect fraudulent or unauthorised activity.

If we are unable to fulfil your order, we will contact you and provide a refund where applicable.

Shipping

Orders are processed within 1–2 working days.

Delivery times are estimates and may vary depending on location and courier delays.

Please ensure your shipping information is entered correctly at checkout.

Returns & Refunds

We accept returns within 14 days of delivery.

Returned items must be unused and in their original condition.

For full details, please see our Returns & Refunds Policy.

Intellectual Property

All content on this website, including images, branding, logos, text, and designs, is the property of Mist and Mood and may not be copied, reproduced, or used without permission.